KY Posted 24 Mar 2022 18:48

【Sangfor NGAF Product Warning】VPN route loss due to HA configuration sync

Last edited by KY 22 Apr 2022 18:43.

Warning Name: VPN route loss due to HA configuration sync.
Product: Sangfor NGAF
Version: All version
Warning Level: 2
Discover Date:2022-03-10

Bug Phenomena:
IPSec VPN network anomaly after HA switching.

Trigger conditions:
Enable HA and configured with IPSec VPN, probabilistic trigger when switching between active and standby

Root Cause:
1. When HA configuration sync triggers the deletion of the routing table and restart the VPN service.
2. If the VPN service is started and completed while the route table is being deleted, the VPN route will be lost.
How to check:
1. When the HA device switches, the VPN service is abnormal.


Solution:
Please check with the local technical representative to assist on the patching.

Newbie308427 Posted 19 Oct 2022 23:53

nice sharing

Faisal P Posted 31 Oct 2022 18:25

Thank you very much for the information ... :handshake

Faisal P Posted 31 Oct 2022 18:26

Nice article ... :handshake

Faisal P Posted 31 Oct 2022 18:26

Great info … :handshake

Faisal P Posted 31 Oct 2022 18:26

Very informative … :handshake

Faisal P Posted 31 Oct 2022 18:27

Nice guidance ... :handshake
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