IAG didn't detect device conection
i have problem, my sangfor IAG didn't reach or detect my device like IP add and Mac add,but from my router and controller,my device is detected. Hi, i need more information about you netwrok environment in order to understand better your situation.
You are in the same vlan your Sangfor IAG resides to?
Your pc is in the same network as Sangofr IAG?
Try checking network mask/ gateway of your pc's network settings.
Try connecting your pc directly with your Sangfor iAG on managemnt port and try to ping/reach web ui. Your query is not clear. Please elaborate more of the problem
network configuration on your device to ensure it has the correct IP address and subnet mask. Make sure there are no conflicts with other devices on the network. Sangfor IAG has the correct IP and MAC addresses associated with the device. Check the configuration settings for IP and MAC binding in the Sangfor IAG management interface. Use network discovery tools like ping or traceroute from the Sangfor IAG to the device. This can help identify where the communication is breaking down. Could you please the version of the IAG? If the issue persists, consider reaching out to Sangfor support for assistance. They may provide specific guidance based on the configuration and logs. I can't really understand the problem. Can you explain with more details Are you living in the same virtual area as your Sangfor IAG?
Does your computer share a network with Sangofr IAG?
Check the network settings on your PC by looking at the network mask and gateway.
Aim to ping or contact the online user interface by connecting your PC straight to your Sangfor iAG on the management port. I think you are referring to the IP is not showing in IAG's online user list. There might possible the IP address has been added into the global exclusion of IAG, in this case, the IP and Mac address will not show in IAG's online user list.
You may check the setting under System > General > Global Exclusion.
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