error update firmeware iam

Newbie707800 Lv1Posted 18 Apr 2019 19:49

error:"Failed to upload update package .wireless sn is vaild,not allow to upgrade."

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Hi ,

Can you please share the screenshot for error ?
This might be because of logs in cache got filled.
To resolve your issue kindly drop an email to tech.support@sangfor.com, our CTI will resolve at earliest.
Note: Please do not restart your device
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Muhammad Talha Lv3Posted 19 Apr 2019 04:13
  
Hi ,

Can you please share the screenshot for error ?
This might be because of logs in cache got filled.
To resolve your issue kindly drop an email to tech.support@sangfor.com, our CTI will resolve at earliest.
Note: Please do not restart your device
Newbie707800 Lv1Posted 19 Apr 2019 09:19
  
error:"Failed to upload update package.wireless sn is valid, not allow to upgrade"
CTI Jimy Lv2Posted 23 Apr 2019 15:09
  
Hi,

Kindly drop an email with remote session to tech.support@sangfor.com to allow our engineer to assist you with the issue.

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