Windows Server 2022 on HCI Sangfor cannot connect network

Arif Lv1Posted 15 Jun 2023 10:32

does anyone have the same problem with me?
I installed Windows Server 2022 on HCI Sangfor, I using static ip but cannot connected network.

my question is windows server 2022  cannot compatible on HCI Sangfor ?

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Hi, kindly ensure that the Edge interface has been configured correctly with the corresponding physical interface and vlan settings.
Other than that, you may double check whether the IP configuration on the Windows Server 2022 is correct.
Lastly, ensure that the VM NIC has been enabled and connected to the Edge.
Is this answer helpful?
Newbie517762 Lv5Posted 16 Jun 2023 12:23
  
Last edited by Newbie517762 16 Jun 2023 12:26.

Question: my question is windows server 2022  cannot compatible on HCI Sangfor ?
Answer: No, the HCI is compatible Windows Server 2022 Standard with HCI6.8.0_EN




HCI Compatibility Chart linking:
Alizaan Lv2Posted 17 Jun 2023 21:08
  
Windows Server 2022 is generally compatible with HCI (Hyper-Converged Infrastructure) solutions, including HCI Sangfor. However, there could be various reasons why you are experiencing network connectivity issues. Here are a few potential causes:
  • Network configuration: Double-check your network settings, including the IP address, subnet mask, gateway, and DNS settings. Ensure they are correctly configured according to your network requirements.
  • Network drivers: Verify that the network drivers for your server's network interface card (NIC) are installed and up to date. Outdated or incompatible drivers can cause connectivity problems.
  • Network connectivity: Ensure that the physical network cables are properly connected, and the network switch or router is functioning correctly. Try connecting the server to a different network port or switch to rule out any hardware issues.
  • Firewall settings: Check your server's firewall settings to ensure they are not blocking network traffic. Temporarily disable the firewall or create appropriate rules to allow the necessary network communication.
  • VLAN configuration: If your network uses VLANs (Virtual Local Area Networks), verify that the VLAN configuration on your server matches the network setup.


If you have gone through these steps and are still experiencing network connectivity issues, it may be helpful to consult the documentation or support resources provided by HCI Sangfor or contact their technical support for further assistance.
Faisal P Posted 18 Jun 2023 23:48
  
Hi,

To resolve compatibility issues, it is recommended to reach out to the technical support teams of both Windows Server 2022 and HCI Sangfor. They can provide specific guidance, updates, or workarounds to address any compatibility limitations (Outdated software version; Hardware requirements; Driver or firmware compatibility; and Configuration conflicts).

Thanks
Farina Ahmed Lv5Posted 19 Jun 2023 16:49
  
Here are some quick steps to troubleshoot network connectivity issues on Windows Server 2022 on HCI Sangfor:

Check physical connections: Ensure all cables are properly connected.
Verify network configuration: Check IP address, subnet mask, gateway, and DNS settings.
Test connectivity with other devices: Ping the default gateway and other devices.
Check network firewall settings: Disable the firewall temporarily or create appropriate rules.
Update network drivers: Install the latest drivers for the network adapter.
Restart network services: Restart relevant services like "Network Connections" or "DNS Client."
Check network switch or router: Ensure they are functioning correctly.
Verify DHCP settings: Confirm availability and proper assignment of IP addresses.
Temporarily disable antivirus or security software: Disable them and check if the issue persists.
Contact Sangfor support: Seek assistance from Sangfor support or consult their documentation.
Alizaan Lv2Posted 19 Jun 2023 18:32
  
Windows Server 2022 is generally compatible with most hardware platforms, including HCI (Hyperconverged Infrastructure) solutions like Sangfor. However, specific compatibility issues can arise due to various factors such as hardware configurations, drivers, and network settings.

To troubleshoot your issue with Windows Server 2022 on HCI Sangfor, consider the following steps:


  • Verify network connectivity: Ensure that the network cables are properly connected, and the network switch or direct connection is functioning correctly. Check if other devices on the network can establish a connection.
  • Check IP configuration: Double-check your static IP configuration on the Windows Server 2022. Make sure you have entered the correct IP address, subnet mask, gateway, and DNS settings. Ensure there are no conflicts with other devices on the network.
  • Check firewall settings: Verify that the Windows Server 2022 firewall is not blocking network traffic. Temporarily disable the firewall or create appropriate inbound and outbound rules to allow the necessary network communication.
  • Update network drivers: Visit the manufacturer's website or Sangfor's support portal to check for any available network driver updates for your specific HCI model. Download and install the latest drivers to ensure compatibility with Windows Server 2022.
  • Contact support: If the issue persists, reach out to Sangfor's support team or consult their documentation for specific guidance regarding Windows Server 2022 compatibility and any known issues or recommended configurations.


Remember that troubleshooting network connectivity can be complex, and the exact cause of the problem may vary. It's recommended to seek assistance from the hardware or software vendor's support channels for more accurate and detailed troubleshooting steps tailored to your specific setup.
CLELUQMAN Lv4Posted 20 Jun 2023 12:24
  
Windows Server 2022 is compatible with Sangfor HCI.
1. Verify correct network settings (IP, subnet mask, gateway, DNS).
2. Check network cables and connections.
3. Confirm network configuration Sangfor HCI.
4. Ensure compatibility with network switch/router settings.
5. Check firewall and security settings.
6. Use ping/tracert to test network connectivity.
7. Update network drivers.
jetjetd Lv5Posted 20 Jun 2023 15:49
  
Its compatible with Windows Server 2022. Just check if their are missing drivers in the network.
Kalem Lv3Posted 20 Jun 2023 16:09
  
This must work in Windows Server 2022. Try to recreate the VM.
Bebe_Bote Lv3Posted 20 Jun 2023 16:23
  
Just recreate the vm and double check the network settings of the vm.

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